Frequently Asked Questions

Proudly affiliated with Inspur Group and driven by independent R&D, HWlEiC Laser delivers intelligent laser solutions to over 50 countries worldwide.

Before — Service

  • How can I get more information about the equipment?

    For more information, you can find and download our product catalog in our Resource Center. If you want to get equipment information in detail, please telephone our inquiry number(+8615589913375) and we will provide a professional product specialist to answer your question

  • Can I apply proofing and How can l apply it?

    Definitely. We provide a free proofing service for you. For free proofing, there are 3 ways to contact us:

    Hotline: +8615589913375

    WhatsApp: +86 155 8991 3375

    E-mail: Info@hwleiclaser.com

  • What is a laser cutter and how does it work?

    A laser cutter uses laser as heat source and can be classified as sheet cutting and tube cutting. This includes sheet laser cutter, tube laser cutter and sheet & tube combo, making it one of the most advanced metal processing equipment available today.

    The laser cutter utilizes the high-energy laser beam to convert laser energy into thermal energy, causing localized heating, melting or even vaporization of materials. The melted or vaporized material is then blown away by using gas flow or other methods to achieve cutting

  • What materials are suitable for cutting with a laser cutter?

    A laser cutter can cut a wide range of materials, including. stainless steel, carbon steel, alloy steel, silicon steel, aluminum, aluminum alloy, galvanized sheet, aluminum-zinc coated sheet, pickled sheet, titanium, and other metal sheets.

    Laser cutting machines can be applied in most metalworking industries, such as sheet metal working, kitchenware, aerospace, electrical cabinet, household kitchenware, automotive parts, construction and agricultural machinery, and more.

  • How should a customer choose a laser cutter that exactly meets their needs?

    When selecting a laser cutter, we believe users should focus on 10 factors below:

    * Laser power * Cutting speed * Cutting accuracy * Type of laser generator

    * Degree of automation and software * Ownership costs * Material compatibility

    * Technical support and service * Installation space and requirements * Environmental and safety factors

  • What is the cutting capability of lasers of different powers?

    The power of a fiber laser directly impacts its cutting capabilities. Fiber lasers with different power levels are suitable for various material thicknesses and types. The following article provides an overview of the cutting capabilities for the main power ranges: Cutting Capacity and Speed of 1.5 kW–80 kW Fiber Lasers

  • What should you pay attention to while maintaining a laser cutter?

    Laser cutter can cut a wide range of materials, incl. stainless steel, carbon steel, alloy steel, silicon steel, aluminum, aluminum alloy, galvanized sheet, aluminum-zinc plate, pickled sheet, titanium, and other metal sheets.

    They can be applied in most metalworking industries, such as sheet metal working, kitchenware, aerospace, electrical cabinet, household kitchenware, automotive parts, construction and agricultural machinery, and more.

After — Service

  • Dedicated After-Sales Team

    We have professional after-sales teams in various regions, safeguarding your interests and ensuring you have no after-sales issues.

  • How can I purchase equipment accessories?

    Definitely. We provide a free proofing service for you. For free proofing, there are 3 ways to contact us:

    Hotline: +86 0531-62311300

    WhatsApp: +86 155 8991 3375

    E-mail: Info@hwleiclaser.com

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