Privacy Policy

Effective Date: June 11, 2024

Thank you for visiting the HWIEIC website (hereinafter referred to as “we” or “the Company”) and using our products and services. We value your privacy and are committed to protecting your personal information. Please read this Privacy Policy carefully to understand how we collect, use, store, and protect your information.

1. Information Collection

We may collect your information through the following methods:

Information You Provide:

  • Registration Information: When you register as our user, we collect your name, email address, phone number, company name, and other necessary contact information.
  • Order Information: When you place an order, we collect your payment information, shipping address, and order details.
  • Inquiries and Communication: When you contact us through our customer service or other channels, we collect your communication records and contact details.

Automatically Collected Information:

  • Device Information: Includes your IP address, browser type, operating system, device type, and unique device identifiers.
  • Usage Information: Includes the time you visit our website, page view records, click behavior, and other information related to your use of our services.

Information from Third Parties:

  • Partners: We may obtain information about you from our business partners to better provide you with services.

2. Information Use

We use the collected information for the following purposes:

  1. Providing and Improving Services: Processing your orders, providing customer support, improving our products and services, conducting data analysis, and market research.
  2. Personalized Experience: Customizing our services and promotional activities according to your interests and needs.
  3. Communication: Sending you information related to your account and orders, providing technical support, and answering your questions.
  4. Security Assurance: Preventing fraud and other illegal activities, ensuring the security and reliability of our services.
  5. Legal Compliance: Complying with applicable laws and regulations, responding to legitimate requests from government or regulatory authorities.

3. Information Sharing

We do not sell your personal information to third parties, but we may share your information in the following circumstances:

  1. Service Providers: We may cooperate with third-party service providers who are limited to providing necessary services to us, such as payment processing, data analysis, marketing, and customer support.
  2. Legal Requirements: We may disclose your information when required by law or in response to legal proceedings.
  3. Business Transfers: In the event of a merger, acquisition, asset transfer, or similar transaction, your information may be transferred as part of the business assets.
  4. Protection of Rights: When necessary, we may disclose your information to protect our rights, property, or safety.

4. Information Storage and Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, data transmission over the internet cannot be guaranteed to be completely secure, so we cannot ensure or warrant the security of any information you transmit to us.

5. Your Rights

Under applicable privacy laws, you have the following rights:

  1. Right of Access: You have the right to request access to the personal information we hold about you.
  2. Right of Rectification: If your personal information is inaccurate or incomplete, you have the right to request correction.
  3. Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal information.
  4. Right to Restrict Processing: In certain circumstances, you have the right to request the restriction of our processing of your personal information.
  5. Right to Data Portability: Where applicable, you have the right to obtain a copy of your personal information that we hold and to transfer it to another data controller.
  6. Right to Object: In certain circumstances, you have the right to object to our processing of your personal information.

6. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be notified to you by posting the new policy on our website. We encourage you to review this policy periodically to stay informed about our privacy practices.

7. Contact Us

If you have any questions or require further information about this Privacy Policy, please contact us through the following methods:

  • Email: [email protected]
  • Phone: +86-123-4567-890
  • Address: XXX Road, XXX District, XXX City, XXX Province, China

Thank you for your trust and support in HWIEIC.